Privacy Policy

1. Information We Collect

When you place an order, we collect only the information necessary to fulfill your order: your name, email address, shipping address, and phone number (optional). We do not create user accounts, store passwords, or track you with unnecessary analytics.

2. How We Use Your Information

• To process and ship your orders
• To send order confirmations and shipping updates
• To send marketing emails (only if you subscribe to our newsletter)
• To comply with legal obligations

3. Data Retention

Order data containing personal information (name, email, shipping address) is automatically anonymized 90 days after your order is delivered. Only non-personal order records (order number, product details, amounts, dates) are retained for accounting purposes.

4. Third-Party Services

We use the following third-party services to operate our store:

• Payment processors (to handle payments securely)
• Email service providers (to send transactional emails)
• Hosting providers (to serve our website)

We never sell, rent, or share your personal information with third parties for their marketing purposes.

5. Your Rights

Under GDPR and applicable privacy laws, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Data portability

To exercise any of these rights, contact us at privacy@luxuria.com.

6. Discreet Billing & Shipping

All orders are shipped in plain, unmarked packaging. Our company name does not appear on your credit card statement or on the shipping label. Your privacy is our priority.

7. Cookies

We use only essential cookies necessary for the functioning of our website, including a session cookie to maintain your shopping cart. We do not use tracking cookies for advertising purposes without your explicit consent.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@luxuria.com.